Privacy and Data Policy

This page explains how we collect, use and protect the personal information you provide when you register, play and use our services. We take your privacy seriously and set out here the types of data we process, how we use it and the choices available to you.

Types of data we collect

Personal data

We collect information you give us directly when creating an account or contacting support, such as your name, date of birth, residential address, email address, phone number and identity documents used for verification. Payment details provided to complete deposits or withdrawals are recorded or processed by our payment partners.

Technical data

We collect information about the devices and browsers you use, IP address, operating system, language settings and location information where this is necessary for security or payment purposes. We also log session and connection data to maintain service availability and investigate incidents.

Transactional and activity data

We keep records of account activity including deposits, withdrawals, wagers, game and betting history, promotional activity and correspondence with our support team. We may also retain records needed for compliance, anti-fraud checks and responsible gaming reviews.

Use of information

We use data to provide and operate your account, process payments, verify identity, prevent fraud, and comply with legal obligations. We also use information to respond to enquiries, improve service performance and personalise the service where you have consented to this. Marketing communications are sent only with your consent, and you can opt out at any time.

Data protection practices

We apply technical and organisational measures to protect personal data, including encryption, access controls, secure storage and staff training on data handling. Access to personal information is restricted to authorised personnel and third-party processors who support our service under contract.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics and to improve usability. Third-party providers may place cookies for analytics and advertising purposes. You can manage cookie preferences through your browser or via our cookie settings on the site.

User rights

You have rights in relation to your personal data, including the right to access, rectify, restrict processing, object to processing, request deletion and request data portability where applicable. You may withdraw consent to marketing at any time without affecting other processing.

Access, correction and deletion of data

To exercise your rights contact our support team via your account or the help section. We may need to verify your identity before fulfilling requests. In some cases we may retain certain information for legal or regulatory reasons even after you ask us to delete it.

Information sharing and third parties

We share data with payment processors, identity-check providers, fraud prevention partners, analytics and hosting providers and other service suppliers necessary to operate the service. We will disclose information to law enforcement or regulators where required. Transfers to service providers in other countries are carried out with appropriate safeguards.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. Please review this page periodically to stay informed about how we protect your information.